Shipping policy

Order Processing & Delivery

We aim to process all orders as quickly as possible. Delivery times vary depending on the product and fulfilment provider.

 

  • FITTUX clothing and T-shirts: estimated delivery within 3–5 working days, where shown at checkout.
  • Other FITTUX products: estimated delivery within 1–3 working days.
  • Delivery estimates may vary during peak periods, bank holidays or unexpected courier delays.
  • If your order contains multiple products, items may be processed and delivered separately.

 

Shipping Costs

  • Free standard delivery is available on eligible UK Mainland and USA orders.
  • Delivery availability and options are shown at checkout.
  • We currently do not deliver to Northern Ireland, the Channel Islands, the Isle of Man, Scottish Highlands & Islands or BFPO addresses.
  • We do not currently offer delivery to other international destinations.

 

Order Tracking

Where tracking is available, we will send you a fulfilment or dispatch confirmation email containing your tracking information once your order has been shipped.

 

If your order contains multiple items, you may receive more than one confirmation email or tracking number.

 

Shipping Locations

We currently deliver to UK Mainland and USA addresses.

 

We do not currently deliver to:

  • Northern Ireland.
  • Scottish Highlands & Islands.
  • Channel Islands.
  • Isle of Man.
  • BFPO addresses.
  • Countries outside the UK and USA.

 

Delivery Delays

Delivery timeframes are estimates and may occasionally be affected by fulfilment delays, courier delays, severe weather, peak delivery periods or other unexpected events.

 

If your order has not arrived within the expected timeframe, please contact us at info@fittux.com and include your order number.

 

Incorrect or Incomplete Addresses

Please check that your delivery address and contact information are complete and accurate before submitting your order.

 

If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

 

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete information supplied by the customer, except where required by law.

 

Separate Deliveries

FITTUX works with different fulfilment centres and suppliers. As a result, products within the same order may occasionally be processed and delivered separately.

 

You will not be charged additional delivery fees simply because an order is sent in more than one shipment.

 

Need Help?

If you have any questions about your order or delivery, please contact us at info@fittux.com.