Privacy policy

Last updated: 26 August 2026

At FITTUX Ltd, we are committed to protecting your privacy. This policy explains how we collect, use and share your information when you visit our website, interact with us or make a purchase.

 

1. What We Collect

When you visit our site, contact us or place an order, we may collect:

 

  • Name, address, phone number, social media account usernames and email address.
  • Payment details, processed securely through Shopify Payments or third-party payment providers.
  • Purchase history and site activity.
  • Information collected through cookies and tracking technologies, such as Meta Pixel and Google Analytics.

 

2. How We Use Your Information

We may use your information to:

 

  • Process and deliver orders.
  • Provide order updates and customer support.
  • Improve our website, products and user experience.
  • Send marketing emails where you have opted in to receive them.
  • Measure advertising performance and show relevant advertising through platforms such as Meta.

 

3. Marketing, Email Sign-Ups & Offers

If you sign up for an offer, newsletter or promotion, we may collect your email address so that we can:

 

  • Send you a discount code or promotional offer where applicable.
  • Keep you updated with selected promotions, new products, reviews, guides and other FITTUX updates.

 

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

 

4. Advertising & Tracking

We use advertising and analytics technologies, which may include the Meta Pixel, Meta Conversions API and Google Analytics, to understand how visitors interact with our website and to measure and improve our advertising.

 

Depending on your consent and settings, this may include information relating to page views, purchases, form submissions and other interactions with the site. These technologies help us measure campaign performance and deliver more relevant advertising.

 

5. Sharing Your Information

We may share personal information with service providers where necessary to operate our business, including:

 

  • Shopify, which provides our ecommerce platform and checkout infrastructure.
  • Payment providers used to process secure transactions.
  • Analytics and marketing providers, including services provided by Meta and Google.
  • Delivery companies, fulfilment centres and relevant suppliers where required to fulfil your order.

 

We do not sell your personal information.

 

6. Your Rights

Depending on applicable data protection law, you may have the right to:

 

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information in certain circumstances.
  • Object to or request restriction of certain types of processing.
  • Withdraw consent where processing is based on your consent.
  • Unsubscribe from marketing communications at any time.

 

To exercise your rights, contact us at info@fittux.com.

 

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy and to meet our legal, accounting and tax obligations.

 

Certain order and transaction information may be retained for at least six years where required for accounting, tax or legal purposes. Marketing information may be retained until you unsubscribe, withdraw consent or request deletion where applicable.

 

8. Cookies

Our website uses cookies and similar technologies to enable essential site functions, remember preferences, understand how visitors use the website and, where permitted, support analytics and advertising.

 

You can manage cookie preferences through the options provided on our website and through your browser settings.

 

9. Age of Consent

By using this website, you confirm that you are legally able to use our services or that you have the appropriate permission of a parent or guardian where required.

 

10. Data Protection Registration

FITTUX Ltd is registered with the Information Commissioner’s Office (ICO) under registration number ZB922058.

 

You can verify our registration on the ICO public register.

 

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

 

FITTUX Ltd
167–169 Great Portland Street
5th Floor
London
England
W1W 5PF

 

Email: info@fittux.com